Available 7 days a week, from 8:30 am to midnight

What you should know

Unsafe at Home Ottawa is designed to keep you safe. However, nothing is 100% secure. When you chat online with us or text us, please make sure you’re using a device or computer that’s safe. If you think someone else could have installed spyware onto the device you’re using, you may not want to use this service.

Chat with us now

About our online chat

This is the safest way to talk to us.

  • Just type in the chat window to the left.
  • When you connect with us, the first few messages you receive from us will be automated. These will give you more information about the service and our confidentiality policy.
  • Your conversations with our personnel are confidential and secure.
  • You can end the conversation at any time.
  • Once it’s done, your chat history will be erased.

You can also text us at (613) 704-5535. Our text and online chat service is available 7 days a week from 8:30 am to midnight.

Tips to stay safe online

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